The second-hand marketplace Shoppers Voice Displeasure Regarding Sizing Changes

Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.

The second-hand shopping app has altered its size classifications for women's and children's clothes failing to inform every member regarding the update.

Digital Channels Backlash

Many shoppers and sellers are posting online saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.

Vinted explained the updated approach better aligns with similar services.

It has advised users to review their products and update the measurements by hand when needed, causing user dissatisfaction.

Size Classification Modifications

Previously, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.

The new system has a letter with a size spectrum like S/UK 8-10.

With some products, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.

Shopper Accounts

A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

A different member, from Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she said.

Manual Updates

Charlotte Lunn, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".

"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.

Marketplace Information

The app has more than 100 million users, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This represents another occasion where an unanticipated change within the service has received backlash: previously, the platform withdrew an update concerning shipment methods following member complaints.